Privacy Policy

1. Overview

This Privacy Policy explains how frndHub ("we," "us") collects, uses, and shares information when you use our mobile app and website at frndhub.com. frndHub is a companionship app that lets you discover companions, send one-on-one text messages, and place one-on-one audio or video calls. We collect only what we need to provide those features, keep the service reliable, and protect users.

2. What frndHub does

frndHub provides:

• Companion discovery and profiles
• One-on-one text messaging (no group chats)
• One-on-one audio calls
• One-on-one video calls
• Call history, ratings, and coin-based call billing where applicable

frndHub does not offer group chats, photo or video sharing in chat, voice notes, stickers, reactions, emoji features, screen sharing, or group calls.

3. Information we collect

Depending on how you use frndHub, we may collect:

• Account information — name, email address, profile photo, and sign-in identifiers from Google Sign-In when you create or sign in to an account.
• Profile details you provide — such as display name, age, bio, languages, interest categories, mobile number (if you add it), and optional location text (for example, a state you select). We do not request device GPS / precise location permission.
• Communications — the text messages you send and receive, and call metadata needed to connect and record calls (for example, participants, start/end time, call type, and duration). Live call audio/video is transmitted to complete the call and is not stored as a recording by frndHub for playback.
• Device and usage data — such as device type, operating system, app interactions, crash logs, push notification tokens (FCM), and approximate network information needed to run calls and notifications.
• Transaction data — coin balance, call billing records, and related purchase or coupon activity. Payment card details are handled by app stores or payment processors where applicable, not stored by us in full.

4. Permissions and why we request them

frndHub may ask for the following device permissions. Each is requested for a specific, disclosed purpose:

• Camera — required only to capture and send your video during one-on-one video calls. You can turn the camera off during a call. We do not use the camera for background monitoring or for uploading photos/videos in chat.
• Microphone — required so you can speak during one-on-one audio and video calls. You can mute the microphone during a call.
• Notifications — used to alert you about incoming calls and missed calls when the app is not open.
• Bluetooth / audio-related settings (where applicable) — used to route call audio to a headset, earpiece, or speaker during a call.

frndHub does not request access to your contacts list or continuous GPS location.

5. How we use information

We use information to:

• Create and manage your account and profile
• Enable companion discovery, one-on-one messaging, and one-on-one audio/video calls
• Deliver push notifications for calls and related service alerts
• Bill call time with coins, show call history, and support ratings
• Personalize and improve the Service
• Detect abuse, prevent fraud, and keep the community safer
• Comply with law and enforce our Terms

6. How we share information

We do not sell your personal information. We may share information with:

• Service providers who help us host, authenticate (for example Google Sign-In), deliver notifications, connect calls, or support the Service under confidentiality obligations
• Other users, when you choose to share profile information or message/call with them
• Authorities, when required by law or to protect rights, safety, and security
• Successors, if frndHub is involved in a merger, acquisition, or asset transfer

7. Retention

We keep information as long as your account is active and as needed for the purposes above, including legal, security, billing, and dispute resolution needs. You may request deletion of your account via Delete account or Support; some records may remain where retention is required by law.

8. Your choices

You can:

• Update profile information in the app
• Deny or revoke camera, microphone, or notification permission in your device settings (some features will not work without them)
• Request access, correction, or deletion by contacting support
• Stop using the Service and delete your account

Depending on where you live, you may have additional rights under local privacy laws. Contact us to exercise them.

9. Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Children

frndHub is not directed to anyone under 18. We do not knowingly collect personal information from people under 18. If you believe we have, contact us and we will take appropriate steps.

11. International users

If you use frndHub from outside the country where our servers or operators are located, your information may be processed in other countries that may have different data-protection rules.

12. Changes

We may update this Privacy Policy from time to time. We will post the revised version with an updated date. Continued use after changes means you acknowledge the updated policy.

13. Contact

Privacy questions? Email support@frndhub.com or visit Support.

Official Privacy Policy URL: https://frndhub.com/privacy